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Sending Electronic Files
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First, and most importantly, call Dennis Beach at 765-364-4604 if you are having trouble sending files.
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Available transmission methods and recommendations:
* even though email is okay for small files, FTP is still preferred over email
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Physical Media
Media types accepted at RRD Crawfordsville:
| Media type | PC | Mac |
| 1.44MB floppy disk | X | X |
| 100MB and 250MB Zip disk | X | X |
| 1GB and 2GB JAZ disks | X | X |
| CD-R | X | X |
| 3½" 230MB Syquest | X | X |
| 5¼" 200MB Syquest | X | X |
| 5¼" 2.6GB Optical | X | X |
| 230MB Magneto-Optical disc | X | X |
| 120MB LS-120 Super-Disk | X | |
For media not on this list:
Please be aware that this list changes frequently. If the desired
type of media is not on this list, please contact CMP Receiving at
765-364-3390. If that type of media is not currently supported by
our receiving department, please contact someone from the CMP Technical
Team to see if there is an existing way to read it, or what would be
involved in obtaining support for it. The CMP Technical Team currently
consists of:
| Dennis Beach | 765-364-4604 |
| Amy Claycomb | 765-364-2069 |
| Glenn Dieckmann | 765-364-3777 |
| Eric Vickery | 765-364-3391 |
Mailing address:
All media should be addressed to the RRD customer service representative.
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FTP
Description: The
Crawfordsville division has its own FTP server. You must have an FTP
client (or Netscape or Internet Explorer) in order to send files to the FTP server.
There are many freeware and shareware FTP client programs available
on the Internet. For privacy purposes, we do not allow
anonymous access to our FTP server. Please contact your
customer service representative to obtain the correct username and
password to use for your files.
FTP Transmission
limits: While our FTP server does not impose any limits
on file size (except the fact that we have 5GB of storage on the
server), there are practical limits beyond which it is much more
practical to overnight physical media. We recommend keeping files
under 100MB. We are usually able to pull down files up to 200MB.
When files get to be 200MB or over, they take a very long time to
download and are more likely to cause problems. If you desire
to send 100MB or more, you should seriously consider sending physical
media for overnight delivery.
Preparing files for
transmission: Macintosh files MUST be compressed with
StuffIt into a .sit file (NOT a .sea file) in order to prevent files
from being corrupted. While not necessary, PC files should be
compressed with a ZIP compressor (PKZIP 2.04g, WinZip,
etc.)
Public access information for use with an FTP
client: Please contact your customer service
representative to obtain the host/server address, username/login,
and password information.
Public access information for use with Web
Browsers: In the location, address, or Address (or
URL or Location) field enter:
“ftp://username:password@ftp.rrdcville.com/in/”
where username and password are the ones your customer service
representative has given you. An example with a
fake username and password would be
"ftp://rrduser:userpw@ftp.rrdcville.com/in/".
Netscape
notes: Netscape can send files to FTP servers, but
cannot create folders. If you must use Netscape and want a
folder to separate your files with, please call Dennis Beach at
765-364-4604.
Internet Explorer notes: To
use Microsoft's Internet Explorer to send files, you must have
installed the "Internet Browsing Enhancements" in version 5.0 or
higher for PC. Without the enhancements installed, IE can only
download files and not send them. With the enhancement package
installed, the FTP site will look like any other folder on your own
computer. To my knowledge as of 4/16/2001, the Mac version of
IE still cannot send files at all.
Directory/folder
structure: At the top level of the public access folder,
there is an “in” folder to send files to and an “out” folder to
pick up RRD files from. FTP users DO NOT have any access to put
files in the top-level folder. You must enter the “in” folder to
send files. If you are using an FTP client (or Internet Explorer),
you may create folders within the “in” folder for your
(and our) convenience. Netscape does not have the ability to create
folders on FTP servers.
Downloading an FTP client
program: If you want to use an FTP client program, we
have some shareware clients available for download. We
recommend Vicomsoft's FTP client forMacintosh users and WS-FTP for
PC users. We also have Fetch available for Macintosh. To
download any of these, please go to our Downloads Page.
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Email
Description:
By attaching files to emails, you may send small files without going
through a complete FTP transfer. Since files or more likely to
become corrupt when being sent via email, and because email transfer
protocols were originally designed for text-only content, everyone is encouraged to use an FTP client to send files to our
FTP site.
Email file size limits:
Since email transfer protocols were originally designed for text-only
content, they are not optimized for sending large files. Files over
1MB should not be sent over email. It is much more efficient
and reliable to send them via an FTP
client.
Preparing files for transmission:
Macintosh files MUST be compressed with
StuffIt into a .sit file (NOT a .sea file) in order to prevent files
from being corrupted. While not necessary, PC files should be
compressed with a ZIP compressor (PKZIP 2.04g, WinZip,
etc.)
Address for sending emails to receiving:
prec@cvmail.rrd.com
Confirmation notes:
If the you want to send an email confirming
that files have been sent, or giving additional instructions for the
job, please be sure that the email is sent to the customer service
rep, NOT prec (receiving).
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Wam!Net
Description: Wam!Net is a
high-speed private network system primarily devoted to the prepress
industry. It is almost like an Internet that is not connected to the
Internet (although there are some Internet access points available).
The speed of a Wam!Net user’s connection depends on how much that
user is willing to pay Wam!Net for. In Crawfordsville, we connect to
Wam!Net on a T1 line which provides a guaranteed throughput of 400MB
per hour. In order to use Wam!Net, you must already have
signed up for Wam!Net’s service. Typical lead-time for installation
runs around one to two months because of the phone equipment that
the telephone companies must install.
Establishing a
connection to RRD Crawfordsville: Once access to
Wam!Net’s service has been established, a connection to RRD
Crawfordsville must specifically be requested from Wam!Net. We
have signed a connection waver so that anyone requesting
transmission access to Crawfordsville may freely have it. If
a you want to send files to Crawfordsville, you should
call Wam!Net (800-278-1264) and request a connection to
“R.R.Donnelley & Sons – Crawfordsville”, Site number 3383, Site
contact name “Dennis Beach”. You will also need to provide
Wam!Net with your own site ID number. If the you are not
comfortable doing this, please contact Dennis Beach at 765-364-4604
and request that Crawfordsville initiate the connection (we will
need your Wam!Net name, site ID number, and site contact
name).
Wam!Net Transmission limits: There
are no transmission limits set on the Wam!Net system except for the
fact that we currently have 17GB of storage space on the
Crawfordsville NAD (Network Access Device). Once a job has been
posted, every 1GB of data should take about 2.5 hours to receive.
The file(s) will not be available in Crawfordsville until the entire
transmission has been received. Also, Wam!Net’s profit is based on
how many Megabytes are transferred. Each 1GB of data can cost
anywhere from $80 to $350 depending on how much is paid for the main
service ($12,000/month to $250/month respectively at today’s
publicly advertised rates). As it is with regular postage, it is the
sender who pays for the transmission.
Preparing files
for transmission: Compression is not necessary for
maintaining file integrity, however since price is determined by the
amount of data sent, compressing files can sometimes save a
significant amount of money. (ie: if you compress a group of files
to 100MB smaller than they were, you have saved a minimum of $8). If
files are going to be compressed, we recommend using StuffIt for
Macintosh computers and PKZIP 2.04g compatible programs for
PCs.
Sending files to
Crawfordsville: Wam!Net provides two main ways to send
files through their network. The first is called the “GUI” method
(stands for Graphical User Interface and is pronounced like
“gooey”). The second is the Mac chooser method. Crawfordsville
prefers that files be sent via the GUI interface since more
information may be entered about the job which can help us identify
the files among the many that we receive each day.
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