Sending Electronic Files

First, and most importantly, call Dennis Beach at 765-364-4604 if you are having trouble sending files.
 
Available transmission methods and recommendations:
Physical media Wam!Net FTP Email
<2MBXXXX*
<100MBXXX 
<2GBXX  
>2GBX   
* even though email is okay for small files, FTP is still preferred over email
 
Physical Media

Media types accepted at RRD Crawfordsville:
Media typePCMac
1.44MB floppy diskXX
100MB and 250MB Zip diskXX
1GB and 2GB JAZ disksXX
CD-RXX
3½" 230MB SyquestXX
5¼" 200MB SyquestXX
5¼" 2.6GB OpticalXX
230MB Magneto-Optical discXX
120MB LS-120 Super-DiskX 

For media not on this list:
Please be aware that this list changes frequently. If the desired type of media is not on this list, please contact CMP Receiving at 765-364-3390. If that type of media is not currently supported by our receiving department, please contact someone from the CMP Technical Team to see if there is an existing way to read it, or what would be involved in obtaining support for it. The CMP Technical Team currently consists of:
     Dennis Beach  765-364-4604
     Amy Claycomb  765-364-2069
     Glenn Dieckmann  765-364-3777
     Eric Vickery  765-364-3391

Mailing address:
All media should be addressed to the RRD customer service representative.
 

FTP

Description:
The Crawfordsville division has its own FTP server. You must have an FTP client (or Netscape or Internet Explorer) in order to send files to the FTP server. There are many freeware and shareware FTP client programs available on the Internet.  For privacy purposes, we do not allow anonymous access to our FTP server.  Please contact your customer service representative to obtain the correct username and password to use for your files.

FTP Transmission limits:
While our FTP server does not impose any limits on file size (except the fact that we have 5GB of storage on the server), there are practical limits beyond which it is much more practical to overnight physical media. We recommend keeping files under 100MB. We are usually able to pull down files up to 200MB. When files get to be 200MB or over, they take a very long time to download and are more likely to cause problems. If you desire to send 100MB or more, you should seriously consider sending physical media for overnight delivery.

Preparing files for transmission:
Macintosh files MUST be compressed with StuffIt into a .sit file (NOT a .sea file) in order to prevent files from being corrupted. While not necessary, PC files should be compressed with a ZIP compressor (PKZIP 2.04g, WinZip, etc.)

Public access information for use with an FTP client:
Please contact your customer service representative to obtain the host/server address, username/login, and password information.

Public access information for use with Web Browsers:
In the location, address, or Address (or URL or Location) field enter: “ftp://username:password@ftp.rrdcville.com/in/” where username and password are the ones your customer service representative has given you.  An example with a fake username and password would be "ftp://rrduser:userpw@ftp.rrdcville.com/in/".

Netscape notes:
Netscape can send files to FTP servers, but cannot create folders.  If you must use Netscape and want a folder to separate your files with, please call Dennis Beach at 765-364-4604.

Internet Explorer notes:
To use Microsoft's Internet Explorer to send files, you must have installed the "Internet Browsing Enhancements" in version 5.0 or higher for PC.  Without the enhancements installed, IE can only download files and not send them.  With the enhancement package installed, the FTP site will look like any other folder on your own computer.  To my knowledge as of 4/16/2001, the Mac version of IE still cannot send files at all.

Directory/folder structure:
At the top level of the public access folder, there is an “in” folder to send files to and an “out” folder to pick up RRD files from. FTP users DO NOT have any access to put files in the top-level folder. You must enter the “in” folder to send files. If you are using an FTP client (or Internet Explorer), you may create folders within the “in” folder for your (and our) convenience. Netscape does not have the ability to create folders on FTP servers.

Downloading an FTP client program:
If you want to use an FTP client program, we have some shareware clients available for download.  We recommend Vicomsoft's FTP client forMacintosh users and WS-FTP for PC users.  We also have Fetch available for Macintosh.  To download any of these, please go to our Downloads Page.

 
Email

Description:
By attaching files to emails, you may send small files without going through a complete FTP transfer. Since files or more likely to become corrupt when being sent via email, and because email transfer protocols were originally designed for text-only content, everyone is encouraged to use an FTP client to send files to our FTP site.

Email file size limits:
Since email transfer protocols were originally designed for text-only content, they are not optimized for sending large files. Files over 1MB should not be sent over email. It is much more efficient and reliable to send them via an FTP client.

Preparing files for transmission:
Macintosh files MUST be compressed with StuffIt into a .sit file (NOT a .sea file) in order to prevent files from being corrupted. While not necessary, PC files should be compressed with a ZIP compressor (PKZIP 2.04g, WinZip, etc.)

Address for sending emails to receiving:
prec@cvmail.rrd.com

Confirmation notes:
If the you want to send an email confirming that files have been sent, or giving additional instructions for the job, please be sure that the email is sent to the customer service rep, NOT prec (receiving).
 

Wam!Net

Description:
Wam!Net is a high-speed private network system primarily devoted to the prepress industry. It is almost like an Internet that is not connected to the Internet (although there are some Internet access points available). The speed of a Wam!Net user’s connection depends on how much that user is willing to pay Wam!Net for. In Crawfordsville, we connect to Wam!Net on a T1 line which provides a guaranteed throughput of 400MB per hour. In order to use Wam!Net, you must already have signed up for Wam!Net’s service. Typical lead-time for installation runs around one to two months because of the phone equipment that the telephone companies must install.

Establishing a connection to RRD Crawfordsville:
Once access to Wam!Net’s service has been established, a connection to RRD Crawfordsville must specifically be requested from Wam!Net. We have signed a connection waver so that anyone requesting transmission access to Crawfordsville may freely have it. If a you want to send files to Crawfordsville, you should call Wam!Net (800-278-1264) and request a connection to “R.R.Donnelley & Sons – Crawfordsville”, Site number 3383, Site contact name “Dennis Beach”. You will also need to provide Wam!Net with your own site ID number. If the you are not comfortable doing this, please contact Dennis Beach at 765-364-4604 and request that Crawfordsville initiate the connection (we will need your Wam!Net name, site ID number, and site contact name).

Wam!Net Transmission limits:
There are no transmission limits set on the Wam!Net system except for the fact that we currently have 17GB of storage space on the Crawfordsville NAD (Network Access Device). Once a job has been posted, every 1GB of data should take about 2.5 hours to receive. The file(s) will not be available in Crawfordsville until the entire transmission has been received. Also, Wam!Net’s profit is based on how many Megabytes are transferred. Each 1GB of data can cost anywhere from $80 to $350 depending on how much is paid for the main service ($12,000/month to $250/month respectively at today’s publicly advertised rates). As it is with regular postage, it is the sender who pays for the transmission.

Preparing files for transmission:
Compression is not necessary for maintaining file integrity, however since price is determined by the amount of data sent, compressing files can sometimes save a significant amount of money. (ie: if you compress a group of files to 100MB smaller than they were, you have saved a minimum of $8). If files are going to be compressed, we recommend using StuffIt for Macintosh computers and PKZIP 2.04g compatible programs for PCs.

Sending files to Crawfordsville:
Wam!Net provides two main ways to send files through their network. The first is called the “GUI” method (stands for Graphical User Interface and is pronounced like “gooey”). The second is the Mac chooser method. Crawfordsville prefers that files be sent via the GUI interface since more information may be entered about the job which can help us identify the files among the many that we receive each day.

 

 

 

 

Copyright © 1998 RR Donnelley & Sons Company. All rights reserved.